Case studies that speak for themselves

The Challenge

A Melbourne-based SaaS company was spending 4 hours per new client on manual onboarding tasks — data entry, document collection, account setup, and welcome communications. With growth accelerating, this process was becoming a serious bottleneck.

Our Solution

We built a fully automated onboarding pipeline using Make.com, GPT-4, and their existing CRM. When a contract is signed, the system automatically creates accounts, sends personalised onboarding sequences, extracts key data from documents, and notifies the relevant team members.

Results Achieved

Tech Stack

The Challenge

An Australian e-commerce brand was pulling data from Shopify, Google Ads, Meta Ads, and their warehouse system into multiple spreadsheets. Leadership meetings were dominated by data reconciliation rather than strategy — and decisions lagged by 2 weeks.

Our Solution

We built a unified Power BI dashboard connecting all data sources via APIs and automated ETL pipelines. The leadership team now sees real-time revenue, margin, ad performance, and inventory data in a single view, with daily automated summaries sent to their phones.

Results Achieved

Tech Stack

The Challenge

A FinTech startup was losing 8% of their subscription customers monthly but had no way to predict or prevent churn. By the time customers cancelled, it was too late to intervene.

Our Solution

We built a machine learning churn prediction model using 18 months of behavioural data. The model identifies at-risk customers 30 days before likely cancellation with 83% accuracy, triggering personalised retention campaigns via their CRM.

Results Achieved

Tech Stack

The Challenge

A consulting firm was paying for 6 different SaaS tools to manage client projects, invoicing, file sharing, and reporting. The fragmented stack frustrated clients and the team alike, and costs were adding up fast.

Our Solution

We built a custom Next.js client portal that unified project management, invoicing, document sharing, and progress reporting in one branded platform. Clients log in to see their project status, download reports, and communicate directly with the team.

Results Achieved

Tech Stack

The Challenge

A wellness business wanted to move their service delivery from in-person and phone calls to a mobile-first experience. They had a budget of $25k and needed to ship before a major seasonal opportunity.

Our Solution

We built a cross-platform React Native app with booking, messaging, progress tracking, and payment features. Using a component-first approach and shared business logic, we hit both iOS and Android simultaneously within the 6-week deadline.

Results Achieved

Tech Stack